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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Where is it made? / Nerede üretiliyor?
A:The pack label says it is made in Türkiye. Source: pack label photo, checked October 2026. Recipes can change and differ between countries, so always check the label on your own pack. Paket etiketine göre Türkiye'de üretilmiştir. Kaynak: paket etiketi fotoğrafı, Ekim 2026. Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 900 kcal, Fat 100 g, Saturates 14 g, Carbohydrate 0 g, Sugars 0 g, Protein 0 g, Salt 0 g. Source: pack label photo, checked October 2026. Recipes can change and differ between countries, so always check the label on your own pack. 100 g için: Enerji 900 kcal, Yağ 100 g, Doymuş yağ 14 g, Karbonhidrat 0 g, Şeker 0 g, Protein 0 g, Tuz 0 g. Kaynak: paket etiketi fotoğrafı, Ekim 2026. Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
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