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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: gluten. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: gluten. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 260 kcal, Fat 1.2 g, Saturates 0.22 g, Carbohydrate 55 g, Sugars 1.7 g, Protein 9.3 g, Salt 0.74 g. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. 100 g için: Enerji 260 kcal, Yağ 1,2 g, Doymuş yağ 0,22 g, Karbonhidrat 55 g, Şeker 1,7 g, Protein 9,3 g, Tuz 0,74 g. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How should it be stored? / Nasıl saklanmalı?
A:Store below +8°C. Shelf life 180 days. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. +8°C altında saklayın. Raf ömrü 180 gün. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Wheat flour, water, salt, preservatives: calcium propionate, potassium sorbate. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Buğday unu, su, tuz, koruyucular: kalsiyum propiyonat, potasyum sorbat. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
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