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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Is it halal? / Helal mi?
A:The UK supplier lists this product as halal. We have not seen a certificate, so please look for the halal mark on the pack. Source: UK supplier Gima (UK) Ltd product listing, checked October 2026. Birleşik Krallık tedarikçisi bu ürünü helal olarak belirtiyor. Sertifikasını görmedik; lütfen paketteki helal işaretine bakın. Kaynak: Birleşik Krallık tedarikçisi Gima (UK) Ltd ürün kaydı, Ekim 2026.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How should it be stored? / Nasıl saklanmalı?
A:Keep chilled at 1 to 8 °C. Source: UK supplier Gima (UK) Ltd product listing, checked October 2026. Please check the label on your own pack. 1-8 °C arasında soğukta saklayın. Kaynak: Birleşik Krallık tedarikçisi Gima (UK) Ltd ürün kaydı, Ekim 2026. Lütfen kendi paketinizin etiketini kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: milk. Source: pack label photo, checked October 2026. Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: süt. Kaynak: paket etiketi fotoğrafı, Ekim 2026. Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 34 kcal, Fat 2 g, Saturates 1.3 g, Carbohydrate 2.3 g, Sugars 2.3 g, Protein 1.8 g, Salt 0.7 g. Source: pack label photo, checked October 2026. Recipes can change and differ between countries, so always check the label on your own pack. 100 g için: Enerji 34 kcal, Yağ 2 g, Doymuş yağ 1,3 g, Karbonhidrat 2,3 g, Şeker 2,3 g, Protein 1,8 g, Tuz 0,7 g. Kaynak: paket etiketi fotoğrafı, Ekim 2026. Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Yoghurt (60%), milk permeate, water, salt. Source: pack label photo, checked October 2026. Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Yoğurt (%60), süt permeatı, su, tuz. Kaynak: paket etiketi fotoğrafı, Ekim 2026. Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
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