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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:How can beef tripe be served? / Sığır işkembesi nasıl servis edilir?
A:Typically, beef tripe is served as tripe soup (işkembe çorbası), which in Turkish recipes is usually served with garlic vinegar. Follow the pack instructions for preparation. Genellikle sığır işkembesi işkembe çorbası olarak hazırlanır ve Türk tariflerinde çoğunlukla sarımsaklı sirke ile sunulur. Hazırlık için paket talimatına uyun.
Answered by the Turkish Online Market team · 30 Oct 2026
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