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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Tuna, sunflower oil, salt Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Ton balığı, ayçiçek yağı, tuz Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: fish. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: balık. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 193 kcal, Fat 10.8 g, Saturates 0.9 g, Carbohydrate 0.7 g, Sugars 0 g, Protein 22.5 g, Salt 1.7 g. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. 100 g için: Enerji 193 kcal, Yağ 10,8 g, Doymuş yağ 0,9 g, Karbonhidrat 0,7 g, Şeker 0 g, Protein 22,5 g, Tuz 1,7 g. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How should it be stored? / Nasıl saklanmalı?
A:Unopened, can be kept at room temperature until the best-before date. After opening, cover the contents with oil, keep the can closed in the fridge at 4°C and consume within 2 days. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. Açılmamış ürün TETT'e kadar oda sıcaklığında saklanabilir. Açıldıktan sonra içeriği yağla örtün, kutuyu kapalı şekilde 4°C'de buzdolabında saklayın ve 2 gün içinde tüketin. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
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