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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Where is it from? / Nereden geliyor?
A:The UK supplier lists the country of origin as Türkiye. Source: UK supplier Gima (UK) Ltd product listing, checked October 2026. Please check the label on your own pack. Birleşik Krallık tedarikçisi menşe ülkeyi Türkiye olarak belirtiyor. Kaynak: Birleşik Krallık tedarikçisi Gima (UK) Ltd ürün kaydı, Ekim 2026. Lütfen kendi paketinizin etiketini kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Wheat flour, corn starch, whey powder (13%), table salt, vegetable oil powder (palm oil, glucose syrup, milk proteins), flavour enhancer (monosodium glutamate), broccoli (2.5%), onion powder, acidity regulator (citric acid), flavouring (onion), hot red pepper, turmeric. May contain traces of celery, hazelnut, almonds. Source: pack label photo, checked October 2026 (label printed for another market). Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Buğday unu, mısır nişastası, peynir altı suyu tozu (%13), sofra tuzu, bitkisel yağ tozu (palm yağı, glikoz şurubu, süt proteinleri), lezzet arttırıcı (monosodyum glutamat), brokoli (%2,5), soğan tozu, asitlik düzenleyici (sitrik asit), aroma (soğan), acı kırmızı biber, zerdeçal. İz miktarda kereviz, fındık, badem içerebilir. Kaynak: paket etiketi fotoğrafı, Ekim 2026 (başka ülke baskısı). Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: gluten, milk. May contain traces of: celery, tree nuts. Source: pack label photo, checked October 2026 (label printed for another market). Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: gluten, süt. Eser miktarda içerebilir: kereviz, sert kabuklu yemişler. Kaynak: paket etiketi fotoğrafı, Ekim 2026 (başka ülke baskısı). Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 ml? / 100 ml için besin değerleri nedir?
A:Per 100 ml: Energy 19.3 kcal, Fat 0.3 g, Saturates 0.1 g, Carbohydrate 3.6 g, Sugars 0.6 g, Protein 0.5 g, Salt 0.7 g. Source: pack label photo, checked October 2026 (label printed for another market). Recipes can change and differ between countries, so always check the label on your own pack. 100 ml için: Enerji 19,3 kcal, Yağ 0,3 g, Doymuş yağ 0,1 g, Karbonhidrat 3,6 g, Şeker 0,6 g, Protein 0,5 g, Tuz 0,7 g. Kaynak: paket etiketi fotoğrafı, Ekim 2026 (başka ülke baskısı). Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
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