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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:How is it used? / Nasıl kullanılır?
A:Clean with hot water and dish detergent before first use. Do not leave on the stove hot and dry without food inside for a long time. Source: manufacturer's website, checked October 2026. İlk kullanımdan önce sıcak su ve bulaşık deterjanı ile temizleyiniz. Sıcak ve yağsız olarak içinde gıda maddesi olmadan ocak üzerinde uzun süre bırakmayınız. Kaynak: üreticinin resmi sitesi, Ekim 2026.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the product details? / Ürün özellikleri neler?
A:Model A1609, 9 pieces. 18/10 Cr-Ni stainless steel. Listed pieces: saucepan 16x8 cm 1.6 L; medium pot 20x11 cm 3.5 L; deep pot 24x12 cm 5.5 L; low pot 24x6.5 cm 3 L; pan 24x5 cm 2 L. Specially tempered flat glass lids. Ergonomic heat-resistant stainless steel handles and knobs. Multi-layer super capsule base with Solar Base system; suitable for all cooktops including induction. Dishwasher safe. Source: manufacturer's website, checked October 2026. Model A1609, 9 parça. 18/10 Cr-Ni paslanmaz çelik. Listelenen parçalar: sos tenceresi 16x8 cm 1.6 L; orta boy tencere 20x11 cm 3.5 L; derin tencere 24x12 cm 5.5 L; kısa tencere 24x6.5 cm 3 L; tava 24x5 cm 2 L. Özel temperlenmiş düz cam kapaklar. Ergonomik, ısıya dayanıklı paslanmaz çelik kulp ve tutamaklar. Çok katmanlı süper kapsül taban, Solar Base sistemi; indüksiyon dahil tüm ocak tiplerine uygun. Bulaşık makinesinde temizlenebilir. Kaynak: üreticinin resmi sitesi, Ekim 2026.
Answered by the Turkish Online Market team · 30 Oct 2026
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