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Sold and dispatched by BiMarket UK View store →
Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Where is it from? / Nereden geliyor?
A:The UK supplier lists the country of origin as Italy. Source: UK supplier Gima (UK) Ltd product listing, checked October 2026. Please check the label on your own pack. Birleşik Krallık tedarikçisi menşe ülkeyi İtalya olarak belirtiyor. Kaynak: Birleşik Krallık tedarikçisi Gima (UK) Ltd ürün kaydı, Ekim 2026. Lütfen kendi paketinizin etiketini kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: gluten, milk, tree nuts, soya. May contain traces of: peanuts, eggs. Source: pack label photo, checked October 2026 (label printed for another market). Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: gluten, süt, sert kabuklu yemişler, soya. Eser miktarda içerebilir: yer fıstığı, yumurta. Kaynak: paket etiketi fotoğrafı, Ekim 2026 (başka ülke baskısı). Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: wheat flour, sugar, vegetable oils (coconut, palm), whey powder, low-fat cocoa powder, hazelnut paste (6% in the filling), emulsifiers: soy lecithin, salt, raising agents: sodium hydrogen carbonate, vanilla extract. Source: pack label photo, checked October 2026 (label printed for another market). Recipes can change and differ between countries, so always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: buğday unu, şeker, bitkisel yağlar (hindistan cevizi, palm), peyniraltı suyu tozu, az yağlı kakao tozu, fındık ezmesi (dolguda %6), emülgatörler: soya lesitini, tuz, kabartıcı tozlar: sodyum bikarbonat, vanilya özütü. Kaynak: paket etiketi fotoğrafı, Ekim 2026 (başka ülke baskısı). Reçete değişebilir ve ülkeye göre farklı olabilir; kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
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