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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Broken rice Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Kırık Pirinç Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 345 kcal, Fat 1.4 g, Saturates 0.2 g, Carbohydrate 75.2 g, Sugars 0 g, Protein 7.2 g, Salt 0.1 g. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. 100 g için: Enerji 345 kcal, Yağ 1,4 g, Doymuş yağ 0,2 g, Karbonhidrat 75,2 g, Şeker 0 g, Protein 7,2 g, Tuz 0,1 g. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How should it be stored? / Nasıl saklanmalı?
A:Store in a cool, dry place away from sunlight. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. Güneş ışığı almayan serin ve rutubetsiz ortamda saklayınız. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How is it prepared or used? / Nasıl hazırlanır veya kullanılır?
A:Soak in water for 10 minutes before use. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. Ürünümüzü kullanmadan önce 10 dakika suda bekletiniz. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:Where is it made? / Nerede üretiliyor?
A:Turkey Source: manufacturer's website, checked October 2026. Always check the label on your own pack. Türkiye Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
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