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Chilled items & warm-weather notice
We ship chilled (perishable) foods with ice-gel packs, kept refrigerated. In warm weather, light oil sweating on cured products such as sucuk/pastırma, or softening of cheese, is normal and not a sign of spoilage — it returns to normal once chilled. Please refrigerate items immediately on delivery and be available to receive your order on the delivery day.
Perishable foods are exempt from the 14-day change-of-mind return; your statutory rights for genuine quality or safety issues remain unaffected.
Ask Bio — questions answered by our team are published here.
Q:Which allergens does it contain? / Hangi alerjenleri içeriyor?
A:Contains: milk. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçerir: süt. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What is the nutrition per 100 g? / 100 g için besin değerleri nedir?
A:Per 100 g: Energy 200 kcal, Fat 12 g, Saturates 0.9 g, Carbohydrate 20 g, Sugars 16 g, Protein 2.9 g, Salt 0.13 g. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. 100 g için: Enerji 200 kcal, Yağ 12 g, Doymuş yağ 0,9 g, Karbonhidrat 20 g, Şeker 16 g, Protein 2,9 g, Tuz 0,13 g. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:How is it prepared or used? / Nasıl hazırlanır veya kullanılır?
A:Add the whole packet to 200 ml chilled milk or 150 ml cold water. Whip at low speed for 20-30 seconds, then at high speed for 2-3 minutes. Used to decorate cakes, desserts, ice cream and fruit. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. Paketin tamamını 200 ml soğuk süte veya 150 ml soğuk suya ekleyin. Elektrikli çırpıcıyla düşük hızda 20-30 saniye, ardından yüksek hızda 2-3 dakika çırpın. Pasta, tatlı, dondurma ve meyvelerin süslenmesinde kullanılır. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin.
Answered by the Turkish Online Market team · 30 Oct 2026
Q:What are the ingredients? / İçindekiler neler?
A:Ingredients: Ground Sugar, Glucose Syrup (Corn), Fully Hydrogenated Vegetable Fat (Palm Kernel, Coconut), Emulsifier (Acetic Acid Esters of Mono- and Diglycerides of Fatty Acids), Starch, Milk Protein, Colourants (Beetroot Red, Beta-Carotene), Strawberry Powder (0.1%), Flavouring. Source: manufacturer's website, checked October 2026. Always check the label on your own pack. If you have an allergy, rely only on the pack label. İçindekiler: Öğütülmüş Şeker, Glukoz Şurubu (Mısır), Tam Hidrojenize Bitkisel Yağ (Palm Çekirdeği, Hindistan Cevizi), Emülgatör (Yağ Asitlerinin Mono ve Digliseritlerinin Asetik Asit Esterleri), Nişasta, Süt Proteini, Renklendiriciler (Pancar Kırmızısı, Beta Karoten), Çilek Tozu (% 0,1), Aroma Verici. Kaynak: üreticinin resmi sitesi, Ekim 2026. Kendi paketinizin etiketini mutlaka kontrol edin. Alerjiniz varsa yalnız paket etiketine güvenin.
Answered by the Turkish Online Market team · 30 Oct 2026
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